VoIP and VoBB (Voice over Broadband) have created new methods for voice to travel. Historically, voice has been transmitted over traditional voice only networks, but today, with VoIP and VoBB, voice is converted into data and transmitted across a data network. The result has been quality voice clarity and lower fixed costs for the end user.
Jim Murphy, president of PhonePower.com, shared 6 ways that using VoIP will save your business money and make your day-to-day operations more efficient. http://www.businessnewsdaily.com/4903-voip-tips-smbs.html.
Use voice over to run a leaner business: In today’s economy, the successful businesses are the ones that can be lean and efficient. VoIP provides a clear digital signal and cost savings opportunities that were unheard of 10-12 years ago. Whether it’s inbound toll-free or long distance, telephony costs continue to drop. And with a hosted VoIP model, a large investment in PBX hardware that will be obsolete in a few years is no longer required.
Throw out old ways of thinking: Businesses used to shop for phones, phone lines and long distance service from three different vendors. The new era of hosted VoIP means this way of thinking is obsolete. You can now typically purchase an all-inclusive calling package per extension that includes all the latest phone system features and unlimited minutes. Often the VoIP provider will provide the phones too for a small fee.
Say goodbye to the “phone guy:” We have all experienced the cost and inconvenience of having to call the “phone guy” who maintains the company phone system. Every time you add an employee, move an extension or want to change the prompts, here comes the guy with the tool belt. With hosted VoIP, business owners can take back control of their phones. You can easily make changes with just a few clicks through a web portal.
Maximize mobility: VoIP allows business professionals to unchain themselves form their desks. Sales reps can have their calls forwarded to their cell phones in the field. Repair experts can handle new inquiries and customer service calls while at a job site. A manager can have some agents work from home but still maintain their connection to the office phone system.
Make sure business continues no matter what: If your business loses power, you will probably lose your Internet connection and phones as well. VoIP providers can offer a failover solution if this happens. Options to pre-configure individual extensions to a cell phone in this kind of emergency is a must, and businesses will nearly always have the benefit of seeing the service in action at least one.
Use email as your new voicemail platform: Voicemails can be forwarded to your email inbox, which will also you to play your voicemail on your computer for a hands-free experience. VoIP and VoBB is a highly specialized service. We look forward to setting your business (no matter what the size!) up with your system today.
Please contact a DiverseNet Network Consultant for more details. 317.508.0322