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BLC 2017: Pre-Conference Recap

Author: Steve TaylorOn: Mar 03Categories: Uncategorized No Comments

We’re excited to be here at the 2017 NSCA Business & Leadership Conference in the warm Arizona sun. Throughout the conference, we’re planning to send out daily recaps of our experience of the event, both to offer our industry partners a unique...

Turning Technicians Into Brand Ambassadors

Author: David MillerOn: Mar 02Categories: Uncategorized No Comments

In commercial technology integration, one of the most difficult parts of managing the integrity of your brand is making sure the people that show up on-site to install your product don’t look like they came straight from a party to do the job. Transforming...

Raising the Bottom Line Through IT Spending

Author: Amber PeckhamOn: Feb 21Categories: Uncategorized No Comments

Raising the Bottom Line Through IT Spending

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Today, many organizations see their IT department as something that offsets profits, not generates them. But many cutting-edge organizations have changed the way they relate their IT department to the budget, thanks to improvements and new capabilities....

Maximizing the Value of Tech Spending

Author: Amber PeckhamOn: Feb 14Categories: Uncategorized No Comments

Maximizing the Value of Tech Spending

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Whether it’s hardware or software, IT is one of the biggest expenditures for most businesses, and 2017 isn’t shaping up to be any exception. In fact, tech spending is expected to grow 3.2% this year, a modest bump to some already massive budgets....

Breaking Out of the Break Fix Cycle

Author: David MillerOn: Feb 08Categories: Uncategorized No Comments

Many companies out there find themselves caught in a break-fix cycle when it comes to their information technology. Whether it’s software or hardware, technology tools and resources might not be maintained until they fail, which puts these companies...

Tips to Improve WiFi Connection

Author: David MillerOn: Jan 24Categories: Uncategorized No Comments

Internet: can’t live without it, but in some cases, you can’t live with it either. There are few things more frustrating than a spotty WiFi connection when you’re trying to get something done. If you’re struggling to connect your computer...

4 Common Barriers to Technology Deployment

Author: David MillerOn: Jan 10Categories: Uncategorized No Comments

From beginning to end, there are many factors that can derail a deployment, maintenance call, or break fix. Here are some common ones we have seen delay jobs many times, and some ways we’ve learned to avoid them. 1.Incompatibility ...

Three Ways to Reduce Site Revisits

Author: David MillerOn: Jan 03Categories: Uncategorized No Comments

Whether a technician must leave a job site and return later because they didn’t have all the materials needed for the job at hand, or because a break-fix didn’t stick, it’s not an ideal situation for them or their clients. Revisiting sites means...

How to Protect and Grow Your Profits in 2017

Author: David MillerOn: Dec 20Categories: Uncategorized No Comments

From the outside, many people don’t fully understand the many layers of business technicians navigate. Apart from putting knowledge and education to work, you’re also working a numbers game with the parts and supplies you purchase and use daily. Protecting...

The Importance of Pre-IT Work Site Surveys

Author: David MillerOn: Dec 13Categories: Uncategorized No Comments

Smooth and effective—these are two things almost every client will have on their wish list when it comes to technology installation and maintenance. But this isn’t always an easy feat for IT technicians to accomplish, especially when they’re going...