It’s scary to most people to think that 40-50% of current jobs can be replaced by robots, artificial intelligence, machine learning, and the Internet of Things within a timeframe of 20 years. We said can, of course, not will, but technology like touch-screen POS kiosks and automated phone systems for reservations and customer service are growing in innovation every day. All trends point to a world where technology takes a lot of responsibility away from humans—maybe even including work responsibilities. What comes next? We think the future lies in good education for technicians, and helping those who find themselves without a role pivot to find a new place, maybe even in the tech market.
Change Is In the Wind
The trend of technology improving efficiency and reducing the need for laborers has been going on since the 70’s and the 80’s in industries like manufacturing. Today, serious professional roles are also under pressure. Recent innovations in machine learning have started to make impact in the fields of medicine, accounting, legal services, and education. When a doctor can teleconference with patients, office administration staff might not be as essential. The same applies to online schools, accounting software—technology makes our lives easier and better, but it’s now gaining the power to take responsibility off our plates.
Doors Close, Windows Open
However, even as some industries find that greater efficiency means less human power is needed, other industries need human power desperately—namely, technology. Technicians are in high demand even today, and the more technology there is, the more technicians are needed to take care of it. Those transitioning away from other industries into the field of technology will need to learn completely new skills. For instance, when automated algorithms outperform an accountant’s number crunching, that professional will need training to make them competent in their new line of work.
Our approach to education is to determine exactly what the technician needs to know, and deliver that information in a way that allows easy review and study for the future. We vett all our technicians to ensure they have the industry experience we and our clients value. When it comes to the future, more programs to help people pivot their skills into the technology realm will be essential. For adults, developing basic technical or programming skills can be done through a trade school or technical degree program. In the future, we’ll probably see more high school or young adult education programs that transition youth into great careers without the need for traditional college.
Educating technicians about the newest technologies and cutting-edge products is something DiverseNet considers essential. Clearly, education is also key to the future of our industry. Technology is primed to assume a huge role in our culture, which means we need to be educated and excited about it, not fearful and uncertain. We can’t fix the whole issue, but we can help out on a small level right now. If you’re struggling with planning a program rollout or integrating new technology with old, contact DiverseNet today to discuss a streamlined solution. And if you want to know more about the future of the technology industry, download our free ebook, The Technician of Tomorrow.